You can use our secure online transaction system to purchase products from Beads at the Jetty's website.

 

An order can be created and processed using our website's shopping cart. Simply enter the quantity of beads you would like next to each product and then scroll to the bottom of the page and click on 'Add to Cart'.

 

Our system is secure but if you would rather not use your credit card details on line, you may print your order out or save it onto your computer. From there you can phone, mail, fax or email through the details.

IMPORTANT:

1. Your total order amount as calculated by our shopping cart, will not include freight, which cannot be calculated until the final weight/size is known (see shipping below for more information). The final account and/or credit card debit will be altered to include shipping costs.
   
   
2.  DO NOT send your credit card details via email. You may email an order and then phone or fax us your credit card details. Beads at the Jetty will not accept any responsibility for security of data transmitted via unencrypted email.

We endeavour to provide you with the best customer service and competetive prices! Most of our items have 2-3 levels of pricing, based on volume. These represent significant price reductions from the list price. Obviously the bigger quantity, the bigger discount we can provide.

If you purchase items in large quantities and would like to discuss whether we can offer a better price, then please contact us with the details and we'll happily look into it.

 

All prices include GST. For international purchasers, we will adjust your order to remove the GST from the final price.

 

Prices are current as shown on this website and are subject to change without notice.

All prices quoted on the Beads at the Jetty website are in Australian Dollars (AUD) and include the Australian Goods & Services Tax (GST).

International customers are exempt from the GST (10%). The GST will be deducted from your account at the time of purchase.

Within Australia
All orders within Australia will be delivered using Australia Post Express Post within 2-4 working days. Freight charges are weight based and automatically calculated at checkout.

 

All orders will be sent with Express Post as this includes insurance.

A flat rate of $7.00 AUD will be charged for orders up to 500g in weight, 500g - 3kg orders are $9.00 and for orders 3kg - 6kg is $18.00.

Any order over 6 kgs we will find the best method of delivery and let you know.

International
AIRMAIL AUSTRALIA POST: This is the most economical service for orders up to 20kg and is based on the international zone and weight of orders.

INSURANCE - INTERNATIONAL ORDERS
If you would like your international order insured during delivery, a flat rate of $7.50 AUD is charged for the first $100 or part thereof, plus $2.00 for every additional $100 or part thereof, up to the value of $5000.

 

This option is available at checkout. Insurance is not available for residents of Canada as the postal system in Canada does not accept insurance on their postal items, so please do not select the insurance option at checkout.

All goods sent from Beads at the Jetty are checked prior to packaging to ensure they are sent in good condition. They are packaged carefully to ensure minimal chance of damage during transit.

If goods are lost or damaged during transit, please email us at: orders@beadsatthejetty.com.au or telephone on +61 (0) 8 8735 8010 immediately.

Returns will not be accepted under any circumstances after 14 days from dispatch. Goods returned within this period are subject to a 20% handling charge, unless the goods are found to be faulty. Goods will be exchanged, subject to the 20% handling charge, but we do not give refunds, so please choose carefully. Sale items or end of range run outs will not be exchanged. 

We have alot of beads coming into our shop every month. We endeavour to keep stock on hand, but can't always achieve that. We are rarely out of stock for a long period of time.

Where we cannot fulfill your order, we will let you know and adjust the amount of your transaction before processing it. We will provide a notification when we expect delivery of the next consignment so you can go to the website and check when it has arrived.

Our website uses SSL (Secure Socket Layer) with 128-bit encryption - as shown on the bottom right hand of the screen (a padlock) during check out.